Refund Policy

Overview

At Pushreport, we want you to be completely satisfied with our Service. This Refund Policy outlines the circumstances under which refunds are available and how to request one.

Free Trial

All new accounts receive a free preview period with no credit card required. Paid subscriptions begin only after the trial ends and you choose to upgrade. You will never be charged without explicitly selecting a paid plan.

Monthly Subscriptions

Monthly subscription fees are generally non-refundable once a billing period has started. However, we offer a 7-day money-back guarantee on your first paid month. If you are not satisfied within 7 days of your first charge, contact us for a full refund.

After the 7-day window, no refunds are issued for the current billing period. Cancelling your subscription stops future charges but does not refund the current month. You will retain access to the Service until the end of the period you have paid for.

Exceptional Circumstances

We will consider refunds outside our standard policy in the following cases:

• Extended service outage: if the Service was unavailable for more than 24 continuous hours in a billing period, you may request a pro-rated credit or refund.
• Duplicate charge: if you were charged twice for the same period, we will refund the duplicate payment in full.
• Billing error: if a technical error caused you to be charged the wrong amount, we will correct and refund the difference.

Annual Plans

Annual plan payments are eligible for a prorated refund within the first 30 days of purchase. After 30 days, annual plans are non-refundable but you may cancel to prevent renewal.

Enterprise Plans

Refund terms for Enterprise customers are governed by the individual contract agreed at sign-up. Please refer to your contract or contact your account manager.

How to Request a Refund

To request a refund, email us at support@pushreport.com with the subject line "Refund Request" and include:

• Your account email address.
• The date of the charge.
• A brief explanation of your reason for requesting a refund.

We will respond within 2 business days and process approved refunds within 5–10 business days, depending on your payment provider.

Cancellation

You can cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of your current billing period. We do not charge cancellation fees.

Contact

Questions about this policy? Reach us at support@pushreport.com.